Steve Foley Cadillac Rolls Royce Bentley

100 SKOKIE BLVD
NORTHBROOK, IL 60062
Phone: 847-564-4090
Fax: 847-564-5787

Employment Opportunities

See our list of available positions below.  To inquire about a position, please fill out the form beneath the job description:
SERVICE ADVISOR
  
Steve Foley Cadillac is currently seeking an experienced Service Advisor with excellent service and sales skills for an immediate opening.
 
Duties include:
  • Communicate with customers to describe the nature of the mechanical problems once the service technicians have analyzed the vehicle.
  • Advise customers on the value of maintaining their vehicles in accordance with manufacture's specifications.
  • Interpret warranty information and policies to customers.
  • Communicate the need for additional work when needed; explain the details to the customers, including the additional cost and time consideration.
  • Follow up progress of each repair order during the day, contact customers by telephone or email regarding the changes in the estimate and time promised.
  • Answer any questions, review work performed and explain changes and coverage at time of pick-up.
  • Stay up to date on technical and performance information on all vehicles serviced by the dealership.
  • Refer leads and prospects for vehicle sales to the new and pre-owned sales departments.
  • Assist the service director as necessary.
Prior Service Advisor Experience A Must
Reynolds and Reynolds experience a plus
Strong desire to succeed with a willingness to exceed customer expectations
Strong customer service and organizational skills
 

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